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About Us > Our Philosophy

We empower our staff to deliver outstanding customer service

To provide you with outstanding customer service, JDF Distribution fosters a culture of empowerment where staff are encouraged to think and act like owners. The premise of our philosophy, based on a management approach called "The Great Game of Business," is that business is a game that requires ALL employees to know:

  1. The rules -- JDF shares the company's business plan with staff at all levels
  2. How to keep score - JDF regularly communicates financial performance numbers with staff
  3. Their stake in the outcome -- JDF issues quarterly profit sharing checks to staff based on company performance

It's a philosophy we live every day, and it pays dividends. Associates who understand the full financial picture will look for ways to drive improved results - for you the customer, for JDF, and ultimately for themselves.


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